Sample plugin node with the version and compatibleFrom updated to 3.1.4 (357). Citrix Receiver 14.0: Citrix Receiver is an easy-to-install software client that lets you access your desktops, applications and data easily and securely from any device, including smartphones, tablets, PCs and Macs. Sample plugin node with type "MAC-VPN" in pluginlist.xml before update. Modify the version and compatibleFrom attributes as shown in the following example:
The pluginlist.xml file exists only in NetScaler Gateway version 11.0 and later.
If prompted via an automatic update, DO NOT update to the new Citrix Workspace Client (v18) 5. Leave the checkbox for Add Account unchecked.
When a user connects to the NetScaler Gateway portal using an older client, they will be prompted to upgrade: Select Install Citrix Receiver, and follow the wizard to install Citrix Receiver. Run the following command to view the version and build number of the plug-in in the macversion.txt cat macversion.txtĬhange the macversion.txt file to the version and build number installed in this example 2.1.2 (200) using vi or edit or any other text editor. r-r-r- 1 root 1001 10485754 Apr 23 02:31 Citrix_Access_Įnsure that the permissions for the new file are read-only, if necessary run a change mode chmod 444 Citrix_Access_Gateway.dmg Upload the new version to the same directory and with the exact same name Citrix_Access_Gateway.dmg by using any file transfer application such as ls -la Run the following command to back up the existing version of the mv Citrix_Access_Gateway.dmg Citrix_Access_ Run the following commands to open the directory that contains the Macintosh cd ls -la Log on to NetScaler Command Line through any SSH client and run the following command to switch to the shell prompt on the appliance: Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure.
CRT extension for the client to properly identify the certificate.To deploy an updated version of NetScaler Gateway Plug-in for Mac OS X, complete the following procedure: With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs. Citrix Receiver must be installed on computer to use applications on UAB Medicine Citrix Storefront.
Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates.
Upgrade to the latest version of Receiver to verify if this resolves the issue. Citrix Access Gateway SSL installation is done using the Administration Tool.If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators.